Terms of service
TERMS OF SERVICE
Last updated: October 1, 2026
Welcome to Teysa. These Terms of Service govern your use of the Teysa online store and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms of Service.
1. GENERAL
By using this website or placing an order, you confirm that you are legally capable of entering into an agreement or that you have permission from a parent or legal guardian to use the website and place an order.
We may update, change, or replace these Terms of Service from time to time by posting the updated version on this page. You are responsible for reviewing this page periodically for changes.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display our products, descriptions, images, prices, and other information accurately.
Product colors and appearance may vary depending on your device, display, and screen settings.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
3. PRODUCT AVAILABILITY
Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.
If a product becomes unavailable after you place an order, we may contact you and provide an appropriate resolution, which may include cancellation and refund of the affected order.
4. PRICES AND TAXES
Product prices are displayed on our website at the time of purchase.
Prices may change at any time without prior notice.
Applicable taxes and any available shipping charges will be shown during checkout before you complete your purchase.
The final amount payable will be the amount shown at checkout and in your order confirmation.
5. ORDERS
When you place an order, you are submitting a request to purchase the selected products at the price shown at checkout.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or circumstances that prevent us from fulfilling the order.
If we cancel an order for which payment has already been received, we will refund the applicable amount to the original payment method where possible.
6. PAYMENT
We accept the payment methods displayed at checkout, which may include online payment methods and Cash on Delivery (COD), depending on availability.
For Cash on Delivery orders, payment is collected when the order is delivered.
By placing an order, you confirm that the payment and contact information you provide is accurate and that you are authorized to use the selected payment method.
7. SHIPPING AND DELIVERY
We ship orders according to the shipping options available at checkout.
Delivery times may vary depending on the destination, product availability, fulfillment process, shipping carrier, and other circumstances.
Delivery estimates are provided for guidance and are not guaranteed.
For products fulfilled by third-party suppliers or fulfillment partners, products may be shipped directly from a location different from Teysa's business address.
Shipping delays may occur due to carriers, customs processing, weather, natural events, public holidays, or other circumstances outside our reasonable control.
If an order is delayed or there is a significant change affecting delivery, we will make reasonable efforts to provide relevant information.
For additional information, please review our Shipping Policy.
8. RETURNS AND REFUNDS
Returns and refunds are handled according to our Return & Refund Policy.
Eligible returns must meet the conditions stated in that policy.
Customers should contact Teysa before returning any product.
For information about return eligibility, return shipping costs, damaged or incorrect items, and refunds, please review our Return & Refund Policy.
9. CANCELLATIONS
Cancellation requests may be accepted before an order has been fulfilled or shipped.
Once an order has been fulfilled or shipped, cancellation may no longer be possible and the order may need to be handled under our Return & Refund Policy.
10. THIRD-PARTY SERVICES
We may use third-party services, payment providers, shipping providers, fulfillment partners, and other service providers to operate our store and fulfill orders.
Your use of third-party services may also be subject to the terms and policies of those providers.
11. SHOPIFY
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services.
Shopify provides the technology used to operate our online store, while purchases made through our store are transactions with Teysa.
12. ACCURACY OF INFORMATION
You agree to provide accurate, complete, and current information when placing an order or communicating with us.
You are responsible for ensuring that your shipping address, contact information, and other order details are correct.
13. PROHIBITED USES
You may not use our website or its content for unlawful purposes or in a way that violates applicable laws or regulations.
You may not attempt to interfere with the security, operation, or functionality of our website or use our website to distribute harmful or malicious material.
14. INTELLECTUAL PROPERTY
The Teysa name, branding, logos, website content, product descriptions, graphics, and other original content displayed on our website are owned by or licensed to Teysa unless otherwise stated.
You may not reproduce, copy, modify, distribute, or use our content without permission, except where permitted by law.
15. ERRORS AND OMISSIONS
Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping information, or product availability.
We reserve the right to correct such errors and update information at any time.
16. DISCLAIMER
To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms limits any consumer rights or protections that cannot legally be excluded or limited under applicable law.
17. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Teysa will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
18. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Teysa harmless from claims, losses, liabilities, and expenses arising from your unlawful use of our website, violation of these Terms, or violation of the rights of another person.
19. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
20. TERMINATION
We may suspend or terminate access to our website where reasonably necessary, including where a user violates these Terms or applicable laws.
Any obligations or provisions that by their nature should continue after termination will remain in effect.
21. ENTIRE AGREEMENT
These Terms of Service, together with our other published store policies, constitute the terms governing your use of our website and purchase of products from Teysa, except where additional terms apply.
22. GOVERNING LAW
These Terms are governed by the applicable laws of India, subject to mandatory consumer protection rights and laws that apply to customers.
23. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated "Last updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
24. CONTACT INFORMATION
If you have questions about these Terms of Service, our products, orders, returns, or other matters, please contact us.
Teysa
Email: teysa.co@gmail.com
Business Address:
KULGAM DC OFFICE ROAD
Kulgam, Jammu and Kashmir
192231
India